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My check engine light suddenly came on, and my 2013 C250 started feeling like the transmission was slipping. I was able to make it home and have the vehicle towed to Mercedes-Benz of Georgetown.
Drew kept me updated throughout the diagnostic process and explained the technician’s findings, which led to the recommendation to replace both fuel pumps. I was especially concerned because I had recently replaced the ME/ECU at an independent shop about 15 months ago. Knowing there was a possibility that the codes could remain and lead to another major repair made the situation even more stressful.
After everything ... Read More Full review text opened.DealerRater - Nov 13, 2026
My check engine light suddenly came on, and my 2013 C250 started feeling like the transmission was slipping. I was able to make it home and have the vehicle towed to Mercedes-Benz of Georgetown.
Drew kept me updated throughout the diagnostic process and explained the technician’s findings, which led to the recommendation to replace both fuel pumps. I was especially concerned because I had recently replaced the ME/ECU at an independent shop about 15 months ago. Knowing there was a possibility that the codes could remain and lead to another major repair made the situation even more stressful.
After everything I’ve experienced with independent shops, I’ve realized how important it is to have people I can trust working on my vehicle. Drew and the technician made it clear that they genuinely care about keeping my car safe, reliable, and on the road.
I’m grateful for their honesty, patience, communication, and hard work. They made a stressful situation so much easier, and I can finally feel confident knowing my car is in good hands. A special thank you to Drew and the technician for taking such good care of me and my C250!
Darwin is awesome! I told him what I wanted and when he called me back he had the perfect vehicle. Thanks Mercedes Georgetown your team is excellent!
Mercedes benz of georgetown is a great dealership that provides excellent service and quality craftsmanship...
Cameron Price is Excellent in taking care of his customers and I thank him very much for his professionalism in handling my car and the feedback from him regarding the findings then communicate it to you is Excellent. I’m a loyal customer from Phyllis McKenzie.
Love Georgetown Mercedes Everyone is very friendly and helpful.. Starting with Pace Bigler! The Service Dept with Jerrod Dozier is Great.. thanks to all for thier kindness to me ❣️
