Surely some amenities are needed in a Mercedes-Benz vehicle. If you are seeking premium features, elegant design, and plush space, the 2021 Mercedes-Benz C-Class clearly has all of those amenities. The dream combo of luxurious and sporty, the model is very capable of fitting any situation. Whether it’s the coupe, sedan, AMG® models, or the convertible, drivers can surely expect a unique experience. Here we’ll look deeper into how the Mercedes-Benz C-Class is a refreshing entry and what it really has to offer buyers.
In relation to performance, the 2021 C-Class shines as an all-around premium model. A 2.0L engine that creates 255 horsepower comes standard equipped on the Mercedes-Benz C-Class, the engine also has an estimated 35 mpg highway fuel economy. The engine is coupled with a 9G-TRONIC automatic transmission and can get the C-Class 0-60 mph in 5.7 seconds. Also the ECO-START®/Stop system can help lower fuel emissions when the engine doesn’t need to be used.
The 2021 C-Class design has some bold base features but also optional packages to add on. The low riding hood is a design element that adds on to the sporty styling of the 2021 C-Class. One of the available body packages is the bold AMG® exterior styling. Overall, drivers can not go wrong with whichever they choose to add on. Even if they just decide to keep it standard.
Those looking for impressive base technology, the 2021 Mercedes-Benz C-Class has plenty of them. First off, a 10.25-inch high-resolution infotainment screen that can also be controlled by touch control buttons on the steering wheel or a central controller. Drivers can also have a Bluetooth® connection to have their focus and eyes on the street ahead.
*Bluetooth® is a registered trademark of Bluetooth® SIG.
Mercedes-Benz of Georgetown welcomes you to get to know the 2021 Mercedes-Benz C-Class in Georgetown, TX. Browse our entire selection of inventory online from the comfort of your own home.Your friendly, local Mercedes-Benz specialists are standing by and ready to serve you. Schedule a test drive of this custom-built luxury sedan today.
2021 Mercedes-Benz C-Class In Georgetown TX | Mercedes-Benz of Georgetown
My check engine light suddenly came on, and my 2013 C250 started feeling like the transmission was slipping. I was able to make it home and have the vehicle towed to Mercedes-Benz of Georgetown.
Drew kept me updated throughout the diagnostic process and explained the technician’s findings, which led to the recommendation to replace both fuel pumps. I was especially concerned because I had recently replaced the ME/ECU at an independent shop about 15 months ago. Knowing there was a possibility that the codes could remain and lead to another major repair made the situation even more stressful.
After everything ... Read More Full review text opened.DealerRater - Nov 13, 2026
My check engine light suddenly came on, and my 2013 C250 started feeling like the transmission was slipping. I was able to make it home and have the vehicle towed to Mercedes-Benz of Georgetown.
Drew kept me updated throughout the diagnostic process and explained the technician’s findings, which led to the recommendation to replace both fuel pumps. I was especially concerned because I had recently replaced the ME/ECU at an independent shop about 15 months ago. Knowing there was a possibility that the codes could remain and lead to another major repair made the situation even more stressful.
After everything I’ve experienced with independent shops, I’ve realized how important it is to have people I can trust working on my vehicle. Drew and the technician made it clear that they genuinely care about keeping my car safe, reliable, and on the road.
I’m grateful for their honesty, patience, communication, and hard work. They made a stressful situation so much easier, and I can finally feel confident knowing my car is in good hands. A special thank you to Drew and the technician for taking such good care of me and my C250!
Darwin is awesome! I told him what I wanted and when he called me back he had the perfect vehicle. Thanks Mercedes Georgetown your team is excellent!
Mercedes benz of georgetown is a great dealership that provides excellent service and quality craftsmanship...
Cameron Price is Excellent in taking care of his customers and I thank him very much for his professionalism in handling my car and the feedback from him regarding the findings then communicate it to you is Excellent. I’m a loyal customer from Phyllis McKenzie.
Love Georgetown Mercedes Everyone is very friendly and helpful.. Starting with Pace Bigler! The Service Dept with Jerrod Dozier is Great.. thanks to all for thier kindness to me ❣️
Jay was great ! If I still had my heavy equipment dealership in west Texas , id try and hire him !
Adam has been consistently exceptional. we would highly recommend their service. The pickup and delivery is a fantastic service.
This dealership is the most squared away dealership I have ever been to. From start to finish the process was simple and they make you feel like family. When my radio went out they took my vehicle in gave me a loaner vehicle, fixed my car called me and sent me on my way. If I were to ever look for a other vehicle Mercedes-Benz of Georgetown is my first and hopefully last place I will need to stop.
Outstanding Service!!! As always Adam and his team are exceptional we appreciate the hard work of the service team.
I had a great experience with the Service Center. Excellent Service from Cameron and Sarah.
I had a great experience with my Mercedes-Benz Georgetown location oil change service! The staff was professional, friendly, attentive and would like to thank Thomas for his great service as well, He provided excellent customer service, completed the service in a timely manner, and made sure everything was taken care of. I truly appreciate Mercedes Benz Georgetown location professionalism and attention to detail. Highly recommend!
My experience was excellent. I did not have to wait long for Grant to come greet me. He explained things very well. Got the inspection & work done in a timely fashion. He was very pleasant. I thought the experience went smoothly.
Outstanding.customer service. Brandon Kassab is super friendly and professional and walked us through every aspect of our new SUV. Could not have been more impressed, plus he is a veteran and I love knowing he is a patriot.
Haden was so fast getting my Van in for emergency repairs just before I was leaving for a trip!!! The technician diagnosed and fixed the problem immediately!!! everyone was so kind and helpful! I strongly recommend Mercedes-Benz of Georgetown sprinter service!!
Professional kind and very pleasant to talk l was pleased with the service today. Thank you
Sarah was great. Kept me informed through the process. Overall, excellent experience. Definitely will recommend
I had an excellent experience with Sarah. She provided outstanding customer care and went above and beyond to make sure my vehicles were taken care of. She was professional, friendly, attentive, and kept me feeling confident throughout the process. Her excellent communication and dedication to customer satisfaction truly made a difference. Thank you, Sarah, for your exceptional service and for making the entire experience smooth and stress-free. You are a great asset to your team.
I have taken my Mercedes to this dealership for at least 9 years. The employee’s have always been happy to help me with any questions I may have and work to resolve them.
Great service as always! Sarah was knowledgeable, professional and courteous She made the experience smooth and enjoyable. Highly recommend.
Always had a good experience getting cars repaired here. They do great alignments, are honest, and charge fairly.
Jarrod is an excellent specialist, and we always love working with him at Mercedes Benz in Georgetown! He is extremely knowledgeable, professional, and always goes above and beyond to help us. We highly recommend Jarrod to anyone looking for exceptional service!
Excellent service! Will buy all my cars from here going forward. Best experience ever buying a car.
Facility is spotless. Waiting area is very comfortable. My service consultant Kyle Clark was friendly, and communicated well. He arranged my transportation home and back when work was complete. All was done in a very professional manner.
The team did an excellent job helping diagnose and repair an issue on my modified Gwagon. Thank you to Sara, Ethan, and Troy for the quick turn around and great communication. I’ll definitely be back.
Mercedes Benz of Georgetown Texas is courteous and very professional. The Service Department is exceptional.
I had an amazing experience this my new service center. The switch from Austin to Georgetown was seamless. Please keep up the great work. Thank you Mercedes Benz of Georgetown and Cameron thank you for your professionalism.
Previous experience was bad. Today my new Service Advisor Sarah saved the day! May comeback again!
Very professional and very helpful and very friendly and a very clean and nice environment
Out of town visiting family … got a slow leak from nail …quickly found the nail, we have the tire/wheel coverage and a matching new tire was installed, balanced and other tires aired to meet requirements. And our 2020 MB GLS450 was delivered washed and vacuumed Beautiful facility, cordial and efficient staff. We were back on the road in less than 2 hrs on a Monday morning❗️Continued success to this extraordinary auto dealer🤠👍
I am well taken care of by jay the advisor, he has been my advisor since 2022.
I have been purchasing vehicles from Mercedes-Benz of Georgetown for almost eight years, and there is a reason I continue to come back. The level of service has consistently been impeccable from sales to financing and, most importantly, long after the purchase.
I especially want to recognize Sarah in the Service Department. She is always professional, knowledgeable, responsive, and genuinely makes you feel taken care of. Having someone you trust when your vehicle needs service makes such a difference, and Sarah represents exactly the kind of customer care that has kept me loyal to Mercedes-Benz of Georgetown all these years.
... Read More Full review text opened.DealerRater - Oct 7, 2026
I have been purchasing vehicles from Mercedes-Benz of Georgetown for almost eight years, and there is a reason I continue to come back. The level of service has consistently been impeccable from sales to financing and, most importantly, long after the purchase.
I especially want to recognize Sarah in the Service Department. She is always professional, knowledgeable, responsive, and genuinely makes you feel taken care of. Having someone you trust when your vehicle needs service makes such a difference, and Sarah represents exactly the kind of customer care that has kept me loyal to Mercedes-Benz of Georgetown all these years.
From buying the car to financing it to keeping it on the road, I have consistently had a wonderful experience. Eight years later, they continue to earn my business and my recommendation. Five stars!
Amazing experience. Brandon was amazing to work with and I highly recommend him to anyone looking for new vehicle. He was very knowledgeable and helpful in every way.
First time at this dealer and for Sprinter Service only. The guys were helpful and friendly. Got me in and out in just a few hours.
My service advisor,, Hayden, listened to my concerns, scheduled my vehicle with a knowledgeable mechanic, for same day service. Even with a few unknown addition finds, I was taken care of. This is the way to get the job done!
Friendly and helpful sales team. Tim was very helpful. Closing with F&I was clumsy. Friendly but very talkative agent. She talked so much that she forgot several documents that were not signed and had to be FedEx’d to me to be signed. Disappointing that sales tax was charged on a vehicle that was solely purchased for handicapped use. They were not sure on who to contact with the state to get a refund.
I had a great experience at Mercedes-Benz of Georgetown. Cameron was very helpful, professional, and kind. He explained everything clearly and kept me updated throughout the process. I really appreciate his excellent customer service!
I went in for my service appointment and Sarah was wonderful! She was kind, helpful and knowledgeable! I had a great experience all around with this dealership and the customer service I received and it’s been that way since day one when I bought my vehicle. Thank you!
Took my car for service and we paid extra for premium service because it is stated to include cleaning inside the car as well but the inside was not cleaned at all. It is very much evident from the cup holder and the glass outside still has the exact same hand print that was there when we dropped the car off. We also got a loaner vehicle and we were told no pets allowed in the car but clearly pets were allowed previously and the car wasn’t cleaned either because there was dog hair all over. We noticed the ... Read More Full review text opened.DealerRater - Sep 22, 2026
Took my car for service and we paid extra for premium service because it is stated to include cleaning inside the car as well but the inside was not cleaned at all. It is very much evident from the cup holder and the glass outside still has the exact same hand print that was there when we dropped the car off. We also got a loaner vehicle and we were told no pets allowed in the car but clearly pets were allowed previously and the car wasn’t cleaned either because there was dog hair all over. We noticed the hair right as our child who is allergic to dogs started having a reaction. This is the same disappointing service we received a year ago when we ended up buying our vehicle from a location that was an hour away instead of this one that was way closer.
Brandon (sales) and Reagan (finance) were both great to work with. We got the perfect deal on the perfect vehicle. Highly recommend these folks!
Incredible team in service and sales dept. Brandon, Mike and Mr Pace treated myself and my wife with respect and grateful appreciated fairness. You will not find a better team. Service is Jay. You cannot go wrong with this team on your side.
Made an appointment everything went well got a loaner no problems there. Sarah was on top of things when I came in for my first service at 10,000 miles. The gentleman that delivered my car back to my home was very pleasant. Really couldn’t ask for anything more.
I love Mercedes- Georgetown. I’ve been a customer for 10 years and I stay because of the love and care I receive each time I come. From buying cars, leasing, and maintenance I am always treated with importance. Thank you Mercedes , I’m with you for life!
Making an appointment was easy. Service personnel were personable, professional and timely with the work. They sent me a video explaining their findings and work and kept me informed. The waiting area is very comfortable too.
Very happy with the work done at the georgetown. The brake behaves fine now. I feel very comfortable that the extensive maintenances will allow the sprinter to run fine in remote areas in near future
I am actually rating them at a 4.9, it's just that isn't an option. I purchased a used cadi from them that they took as a trade in.
The car is beautiful and everything I expected it to be.
Ben Tate was a very decent salesman to work with and Reagan is a very competent, efficient title/finance manager. Everyone I met while there was pleasant.
The ONLY reason I'm not giving the dealership a 5 is because the sales managers made it unnecessarily difficult for a cash buyer, me, to buy the car because I am out of ... Read More Full review text opened.DealerRater - Sep 10, 2026
I am actually rating them at a 4.9, it's just that isn't an option. I purchased a used cadi from them that they took as a trade in.
The car is beautiful and everything I expected it to be.
Ben Tate was a very decent salesman to work with and Reagan is a very competent, efficient title/finance manager. Everyone I met while there was pleasant.
The ONLY reason I'm not giving the dealership a 5 is because the sales managers made it unnecessarily difficult for a cash buyer, me, to buy the car because I am out of state. I CAN understand to a certain extent why they would want this particular car to go to a local, but their posture on dealing with me was not quite salesperson like...to be polite about it.
⭐⭐⭐⭐⭐ Great experience at Mercedes-Benz of Georgetown. Drew McKenzie and Raymond took great care of me and my 2013 C250 during my Service B. Drew was helpful and kept me updated, and Raymond did a great job making sure everything was checked properly. My car is running great, and they even washed it before I picked it up. Really appreciate their service and professionalism!
Excellent customer service from Hayden Dozier. Repaired in a timely manner with regular updates. Very satisfied!
Well, I bought the car here December 2021. I did most of my services for the past 4 years. Last year I stopped going because the customer service changed drastically. They kept adding stuff that needed repair. It was more about milking the client than actually helping. However last week I had a flat tire and since my tires were under warranty I went there. Olivia was the one who I explained the situation. She took all information and told me is gonna be $40 only for labor, since my tired were under warranty. So far so good. Waited for a couple of ... Read More Full review text opened.DealerRater - Sep 8, 2026
Well, I bought the car here December 2021. I did most of my services for the past 4 years. Last year I stopped going because the customer service changed drastically. They kept adding stuff that needed repair. It was more about milking the client than actually helping. However last week I had a flat tire and since my tires were under warranty I went there. Olivia was the one who I explained the situation. She took all information and told me is gonna be $40 only for labor, since my tired were under warranty. So far so good. Waited for a couple of hours and then I was notified the car was ready. Go to do the payment and from $40 it jumped to $70 dollars. I said is fine no problem. Took the keys, turned the car on and I was about to leave, but now on my dashboard the engine light is on. Tried a couple of times to turn the car on and off and the engine light still on. I go inside and ask for the lady and explain to her that the engine light is on. She tells me that all they did was, just changed the tire. Really?! I tell her that my car was fine but the flat tire. She suggested that I set an appointment for tomorrow so they can do a diagnostic test but it will be tomorrow and will cost $250 dollars. And she insisted that I come the next day to take care of the problem that they created. I'm so disappointed and totally done with Mercedes of Georgetown. Very unprofessional.
New ownership and management teams have adapted a customer satisfaction level very acceptable due to their exceeding expectations attitude.
Great services and the service advisor were very professional and knowledgeable about the work needed to be done on my vehicle. I was treated very kindly.
It is always smooth going when you take your car in for service. I usually get Jay and he provides quick and accurate information and I’m on my way. No time at all.
I had an incredible experience purchasing my vehicle here! From start to finish, the entire team made the process smooth, stress-free, and enjoyable.
A special shoutout to Lanae, our sales representative, who was wonderful to work with—attentive, knowledgeable, and never pushy. Erica, our loan specialist, made the financing side quick, seamless, and easy to understand. Even the manager went out of their way to ensure we were completely taken care of and satisfied with our deal.
It's rare to find a dealership where every single person you interact with is top-tier. Highly recommend working with Lanae, Erica, and ... Read More Full review text opened.DealerRater - Sep 2, 2026
I had an incredible experience purchasing my vehicle here! From start to finish, the entire team made the process smooth, stress-free, and enjoyable.
A special shoutout to Lanae, our sales representative, who was wonderful to work with—attentive, knowledgeable, and never pushy. Erica, our loan specialist, made the financing side quick, seamless, and easy to understand. Even the manager went out of their way to ensure we were completely taken care of and satisfied with our deal.
It's rare to find a dealership where every single person you interact with is top-tier. Highly recommend working with Lanae, Erica, and the rest of the fantastic team! We couldnt be happier with our new Mercedes and are even looking to buy another very soon thanks again -The saldanas
As always, Jarod in the service dept took care of me and got me back on the road.
They had my best interest. and made sure that I understood everything my car needed. High five's to the service department and especially my mechanic and management team. Thank you Sincerely your customer Franchesca
Service writer SarahTorres wasa great person.she fast smart,polite!!!Just recommend to anyone........ .....she is the BEST ON THE WEST!!!!
We really had a great experience working with our salesperson (Jeff M) and Finance rep (Reagan G) and LOVE the GLE350 we drove home!
The service is excellent and timely. The staff managed all my issues professionally. They ensure my vehicle was handled with care. and I was informed of the my vehicles status. The showroom and waiting are ma super clean and well maintained.
The staff was friendly, efficient and professional and the waiting area was comfortable and conducive for working remotely.
Visited a few dealerships over time, these guys got it. Hands down! Especially Thomas in service, he'll get you taken care of.
I had setvice:repairs/parts replacement scheduled here. They did a fantastic job taking care of everything my Smart Car needed done.
Always courteous, always accommodating, treat me as if I am special. Purchased my car there because of this.
The greatest success comes with wise advice. Ask Jay, and you will be satisfied! So happy after every service that I done for my car.
I was always kept in the know of what’s going on with my car; I just wish they cleaned the interior as well; on me though since I didn’t ask.
Thank you to Tom Ballou for helping me fix my car he is very helpful and sweet
Yesterday July 29th 2026 I purchased my 3rd Automobile from Mercedes Benz of Georgetown. I made an appointment with Benjamin Tait a sales advisor at the Dealer. Benjamin was superb, friendly, knowledgeable, helpful and professional.he doesn’t rush the buyers, he answer your questions with the best attitude.I recommend Benjamin and the Mercedes Benz of Georgetown 100% Outstanding.
Olivia was amazing! She helped me quickly and made the whole process of getting my car fixed easy and stress-free. She was professional, helpful, and very responsive. I really appreciate the great service. Thank you, Olivia!
I was so pampered by my previous service advisor at Mercedes-Benz of Georgetown, that when I was assigned to a new service advisor, because my previous person had left, I was convinced no one could take care of me in the manner I had grown accustomed to. I was wrong. Kyle Clark is everything that I look for when I want quality, comprehensive service, and a friendly demeanor. Kyle excels in every category. I am once again in good hands at the Service Dept at Mercedes-Benz of Georgetown. Thanks for having Kyle take care of me!
I was very happy with the results of my visit. Drew did a very professional job. He answered all my questions and meet all my expectations. My only complaint was the loaner car. The windshield was filthy and no sooner then I started driving home the TPMS light came on and all four tires were low and needed air. But other than that the experience was positive and a great experience.
Great service after the sale. Thanks Jay for always providing excellent service. Everyone in the service area is so accommodating. I love it.
We found the car we were looking for at MB Georgetown but we live in the Houston area. Working with Shamier and Myron, made the whole transaction smooth. Car and paperwork we’re ready when we arrived and didn’t have to spend a lot of time waiting around. It was a real pleasure!
Shamier did an excellent job finding our family exactly what we were looking for. Everyone was very helpful and friendly. Lily did a great job helping us understand the features. We will be back.
We take our Sprinter RV there for service and have always had excellent service. Josh Sullivan was our advisor and he is friendly, thorough, professional and efficient. Service is accomplished with a minimum of hassle from us and the dealership provides a comfortable waiting area with snacks and will provide free, local transportation if needed.
Our service advisor Kyle, got us in and out when promised. The car was returned very clean and ready to make a trip.
We had an excellent experience with Jay in the service department on our recent service.
After finding a Certified Pre-Owned Mercedes-Benz online that caught our eye, we stopped by Mercedes-Benz of Georgetown to take a look. We were greeted by James Binford, who immediately made us feel welcome. He was friendly, knowledgeable, and easy to talk to—exactly the kind of salesperson you hope to work with.
After I explained what we were looking for, James showed us several comparable vehicles, including one that was even better equipped with the Driver Assistance Package and Executive Package. He took the time to explain the differences without ever making us feel pressured, which made it easy to ... Read More Full review text opened.DealerRater - Jul 14, 2026
After finding a Certified Pre-Owned Mercedes-Benz online that caught our eye, we stopped by Mercedes-Benz of Georgetown to take a look. We were greeted by James Binford, who immediately made us feel welcome. He was friendly, knowledgeable, and easy to talk to—exactly the kind of salesperson you hope to work with.
After I explained what we were looking for, James showed us several comparable vehicles, including one that was even better equipped with the Driver Assistance Package and Executive Package. He took the time to explain the differences without ever making us feel pressured, which made it easy to find the vehicle that best fit our needs.
The test drive confirmed our decision. I had already done my homework and arrived with a pre-approval from my bank, but James and Regan in the Finance Department were able to beat my rate by nearly half a percent. That was a pleasant surprise and saved us money in the long run.
The experience never felt rushed or like a high-pressure sales process. Everyone we worked with was professional, transparent, and focused on helping us make the right decision. Before we drove away, Makayla, their technology specialist, patiently paired our phones, walked us through the MBUX infotainment system, and made sure we were comfortable with all of the vehicle's features.
They also took the time to explain the ongoing ownership benefits that come with purchasing from the dealership, including complimentary car washes and other customer perks, which was a nice added bonus.
Overall, buying a vehicle from Mercedes-Benz of Georgetown was one of the easiest and most enjoyable car-buying experiences we've had. Many thanks to James, Regan, and Makayla for making the process smooth from start to finish. We would happily recommend them to anyone looking for a new or Certified Pre-Owned Mercedes-Benz.
Had my RV serviced at Mercedes-Benz of Georgetown and had a very good overall experience. Made an appointment and the staff was very professional and on time to accommodate my vehicle. Want to give a special shout out to Josh Sullivan who went out of his way to make me feel valued as a customer and that I brought my vehicle to the right place for service in a strong Christian/caring environment. Thank you - I will be back.
This was the 4th Mercedes I’ve bought from this dealership in 14 yrs and I can say there has been a big decline in service and professionalism. The experience of buying a Mercedes was not what it has been in the past.Comunication was lacking to say the least.
I have been with Mercedes Benz of Georgetown for 21 years and have purchased 3 cars during that time period but service has diminished considerably over the last few years. I own an S-580 even though that shouldn’t matter and I have found dirt/grease stains within interior after service. The most recent issue I had is they didn’t initially recognize my appointment and placed me with a service advisor that wasn’t one I requested. I waited with my car a good 10 minutes before I was seen. Even had to wait in waiting area for the loaner car which ... Read More Full review text opened.DealerRater - Jul 8, 2026
I have been with Mercedes Benz of Georgetown for 21 years and have purchased 3 cars during that time period but service has diminished considerably over the last few years. I own an S-580 even though that shouldn’t matter and I have found dirt/grease stains within interior after service. The most recent issue I had is they didn’t initially recognize my appointment and placed me with a service advisor that wasn’t one I requested. I waited with my car a good 10 minutes before I was seen. Even had to wait in waiting area for the loaner car which I’ve never had to do before. Upon picking up my vehicle, the service advisor assigned to me called for my vehicle and it took 15 minutes while I again waited even though my car had been ready since 9:00am that morning and I was there to pick up at 3:00pm. I don’t know if I’ll look at purchasing from Georgetown MB upon looking for another vehicle.
Great experience all around. Adam was great as well as everyone involved. Didn't feel pressured to buy and enjoyed the experience.
Pretty straight forward service. Friendly and informative. Waiting area could be nicer. Pretty sad for a Merceedes dealership. I went to a dodge dealership in a small town Leesburg Florida w my truck and it was way nicer. I know i’m not there for the snacks, but you’re comparing other dealerships. It’s very disappointing. They redesign this whole area with a great thought, but never followed through.
The dealership has qualified and professional staff dedicated to customer satisfaction! My assessment is based on years of obtaining service and purchases from this dealership. I am particularly impressed with the staff’s knowledge and attitude towards ensuring the customer is knowledgeable and aware of the work being done on their vehicle.An added plus is the dealer’s management staff, Alphonso!We have watched this young grow with Mercedes as a service advisor to now being the service manager! We are so proud of him for his growth and MB for recognizing talent within their ranks!!!
Great service, good communication from Tom Ballou, my suv was ready in one day! Thanks
Best service replace windshield with original glass , very satisfied with our technician Tom . Highly recommend
I have been servicing my vehicle with MB of George Town for many years now. I have always had very good experience here. Today Jarrod Dozier helped me diagnose the issues, find optimal solutions and delivered the vehicle back swiftly. Definitely coming back and recommended to the folks reading this.
Always amazing service! I truly appreciate the entire staff at this dealership! It's always a great experience.
My experience at the dealership has been questionable to say the least. As far as the service that was just, I was told everything was addressed. That’s all I really have to say
Everyone was friendly from the moment I walked in. Charles accommodated me without hesitation and once I agreed on pricing, the paperwork was fast and efficient.
Awesome great experience especially being from out of town. Great hospitality from Charles and everyone who attended to us.
Very polite and very helpful in guiding me to make my decision easier. Came for service and left with a new car.
Charles was wonderful and had excellent attention to detail. The service was top notch and I will be using the dealership and Charles again.
I recently brought my Mercedes R350 to Mercedes-Benz of Georgetown for a front brake service along with a full vehicle inspection. The service advisor informed me that the brakes were within spec and didn’t need replacement, and recommended several other services including an engine air filter replacement, which I approved. The visit itself went smoothly and I drove off satisfied — however, about a week or so later a check engine light appeared. I took the vehicle to Mercedes-Benz of Austin, where a $280 diagnostic fee confirmed the issue was traced back to an improperly seated engine filter from the Georgetown ... Read More Full review text opened.DealerRater - Jun 12, 2026
I recently brought my Mercedes R350 to Mercedes-Benz of Georgetown for a front brake service along with a full vehicle inspection. The service advisor informed me that the brakes were within spec and didn’t need replacement, and recommended several other services including an engine air filter replacement, which I approved. The visit itself went smoothly and I drove off satisfied — however, about a week or so later a check engine light appeared. I took the vehicle to Mercedes-Benz of Austin, where a $280 diagnostic fee confirmed the issue was traced back to an improperly seated engine filter from the Georgetown service. When I followed up with the Georgetown service manager, he acknowledged the prior service and asked me to send over the repair paperwork, indicating someone would reach out to discuss a resolution. Unfortunately, I never received a follow-up call or any further communication. I genuinely like this dealership and the overall experience has generally been positive, but the lack of follow-through on a quality concern tied directly to their work was disappointing and fell short of the standard I’d expect from a Mercedes-Benz service center.
The guys in the sprinter office are the best. And the mechanic Sky. Best service around.
Great dealership and the service team is the best. Every time I’ve come it they have went about and beyond in making my feel like I’m getting the best experience possible.
I had a covered warranty part go out and they were honest about my service issue and didn't try to upsell addtl services aggressively. Had my car back in a timely manner and even though the uber service was a mess being brought back, that wasn't their fault and I was grateful for the complementary rides home and back.
Took my car in and honestly wasn’t sure what to expect, but they were great. Staff was friendly without being over the top about it, got me taken care of without a lot of back and forth, and I didn’t feel like I was just being shuffled through. Great experience overall I’ll be going back.
Sarah provided great customer service- keeping me informed at all times. Service and repair were done in one day
In and out quickly. Always a loaner available, even in an emergency. Service advisors go above and beyond.
Working with Charles was a breeze and we landed on a solid deal on both our purchase and trade-in. We’re very happy with our new GLE!
We had a little hiccup in the F&I department as they kept us waiting more than once, but ultimately Erica got us financed with a low rate and fair pricing on most of the add-ons. Be weary, the ResistAll add-on is nothing more than a spray on paint sealant put on with little to no prep - calling it a ceramic coating is a bit disingenuous.
Overall, we are happy with ... Read More Full review text opened.DealerRater - May 31, 2026
Working with Charles was a breeze and we landed on a solid deal on both our purchase and trade-in. We’re very happy with our new GLE!
We had a little hiccup in the F&I department as they kept us waiting more than once, but ultimately Erica got us financed with a low rate and fair pricing on most of the add-ons. Be weary, the ResistAll add-on is nothing more than a spray on paint sealant put on with little to no prep - calling it a ceramic coating is a bit disingenuous.
Overall, we are happy with our new GLE 450 and would recommend anyone looking for a Mercedes Benz talk to the nice folks at Mercedes Benz of Georgetown.
MB of Georgetown provides quality and professional service. The Sprinter service team has always taken care of me and at a fair price!
Osmary Gonzales was excellent, she gets 5 stars. On the other hand my glb250 has had the same issue with the ac blower making a loud noise on high. The service department did some sealant work to stop it and yet it still continues. This was the 4th time since 2022 that I have had to bring in.
